
18
No sound coming from CS10
• Be certain battery is attached properly
• Confirm the battery is charged
• Remove any wax that may be blocking the ear tip or nozzle
Sound is muffled or garbled
• Check that the ear tip is mounted to nozzle correctly
• Remove any wax that may be blocking the ear tip or nozzle
• Adjust volume setting
• Try a different preset or environmental setting
• If using as Bluetooth headset, be certain you are within
10 feet of the device
Battery is not charging
• Be certain the charger kit is completely assembled
• Be certain the charger is connected to a power source
(blue indicator lights)
• Be certain battery is properly mounted to charging
station (red indicator lights)
CS10 is not pairing with my phone
• Be certain Bluetooth is turned on in the phone
• Pair the device within the 3 minutes of powering up the CS10
• Ensure that CS10 is selected as active device on the phone
• Use CS10 within 10 feet of phone
APPENDIX
TROUBLESHOOTING
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